On April 27, 2010 project & change management leaders came together in Las Vegas to discuss how and why project management and change management are integrated.
I recently had the great honor of speaking as a part of a panel at the 2010 Global Change Management conference hosted by Prosci (www.prosci.com) and the Association of Change Management Professionals (www.acmp.info). My esteemed fellow panelists were from Oracle, the Brighton Leadership Group, & the U.S. Nuclear Regulatory Commission, and in spite of our varied industry backgrounds, we shared several perspectives on this subject. Whether you are a project manager or a change manager at heart, I think this quick excerpt from our perspective will resonate with your experiences:
- Know your environment and begin your integration building on core competency. Where is your organizational maturity: Are you stronger in project management or change management? Build on what is already working well; learn lessons from what is not successful
- Everyone must understand why the integration is happening and what it will accomplish. Answer the question, “What does success look like?”
- Don’t disband the change team when the project “goes live” some resources need to support the change and manage resistance
- Integration is not meant to be a tug-of-war
- Project success depends more on stakeholder perception than on meeting project goals
- Project completion doesn’t mean everything was accepted
- Never, never, never stop learning
- Stay 5 steps ahead of the change
- Get all stakeholders involved; both supporters and resisters
We had a lively discussion with great participation from the audience including many Global and Fortune 500 companies. In the end, I would assert to you
- While all surgeons are doctors, not all doctors are surgeons; While all change managers are project managers, not all project managers are change managers, and
- Like the London tube: “Mind the Gap” – the gap in knowledge and skills. Knowledge of project or change management does not mean you are skilled at either, AND knowledge is a great start.
My thanks and appreciation goes out to my fellow panelists and the 350+ conference attendees for your participation and engagement at the conference.
Stay tuned for more discussion on this topic. In the meantime, what do you think? Agree? Disagree? Why? Leave a Comment.